The King Cleaning Service Safety Guidelines – COVID 19

At THE KING CARPET CLEANING, we are taking the coronavirus outbreak very seriously. Here are the following procedures we have set in place to ensure the safety of our customers:

  • We are keeping our vans stocked with alcohol-based hand sanitizer and disposable wipes. Our techs have been instructed to clean their hands frequently and to clean equipment that customers may also come into contact with.
  • Our techs have also been instructed to not initiate a handshake when greeting customers and to wash their hands upon entering a residence.
  • Our employees have been educated about the crisis, and we are providing flexible time off for anyone who believes they may be infected to encourage them to stay home., and we are providing flexible time off for anyone who believes they may be infected to encourage them to stay home.
  • We are encouraging our customers to pay online instead of with cash or credit card. , germs live on the surface of cash and credit cards that can be spread from person to person. We will be happy to send you an invoice and collect payments via email, at no extra charge., germs live on the surface of cash and credit cards that can be spread from person to person. We will be happy to send you an invoice and collect payments via email, at no extra charge.

In order to ensure the safety of our customers and our technicians, we will service under the following guidelines:

  • Our technicians will wear masks and gloves.
  • We request a MINIMUM safe distance of 6 feet for any human interaction necessary.
  • Pets must be isolated, please no cats or dogs contacting us. Our technicians will not enter the house until all pets are restrained.
  • We prefer to accept electronic payments, or we will accept check or cash in an envelope.
  • Necessary conversations can be had by cell phone, text at a safe distance whenever possible.

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